Pricing built for government
Start with a base plan, add what your agency needs, and see the annual cost before you talk to us. Build your plan below and send it to us as a quote request.
Buy directly, work with a reseller, explore eligible contracts, or invite us to your RFP. See how to buy eCourtDate.
Choose a base plan
Lite or Standard, each with messaging, portals, dashboards, and multilingual support.
Add what you need
Case management, an AI chatbot, more agencies, phone numbers, domains, and integrations.
Request your quote
Send your selection and we prepare a Service Plan for your agency to review.
Start with a base plan
Every plan includes messaging, web portals, dashboards, and multilingual support. Add specialized modules as your agency needs them.
Lite
For one agency running a single program at full scale, such as court reminders, victim notifications, pretrial check-ins, or payment alerts.
- 5,000 Usage Credits
- 1 GB File Storage
- 1 Agency
- 2 Web Portals
- 1 Local Phone Number
- 1 Basic Web Domain
- 1 Basic Email Domain
- Standard Carrier Registration
Up to 10 staff users · Up to 3 locations · Standard support
Standard
For multi-department and multi-agency operations. Each court, division, or department runs its own portal, phone number, domains, users, and locations under one subscription.
- 15,000 Usage Credits
- 10 GB File Storage
- 3 Agencies
- 3 Web Portals
- 3 Local Phone Numbers
- 3 Basic Web Domains
- 3 Basic Email Domains
- Standard Carrier Registration
Up to 25 staff users · Up to 5 locations · Multi-agency functionality · Standard support
Dedicated
For large jurisdictions, multi-department counties, and statewide programs that need their own managed environment.
- Up to 5 agencies
- Unlimited staff users and locations
- Dedicated carrier registration, with throughput that scales with your volume
- 24/7 support for critical issues
- A named account contact
- Project management for the initial implementation
Plans are billed annually on a one-year term, renewable each year. Your Service Plan lists your products, quantities, and prices.
Build your plan
Choose a plan, estimate usage, and add what your agency needs. Share your package with colleagues or request a quote to receive a PDF estimate by email. Our team then confirms the scope and prepares your Service Plan.
Request your quote
Tell us which agency this quote is for. We email you a PDF estimate of this package, then our team confirms the scope and prepares your Service Plan. Fields marked with * are required.
Package to quote
Estimated annual total
Onboarding, training, data migration, and unpriced modules are quoted separately and excluded from these amounts.
Change your selectionWhat’s included, and what you can add
Core capabilities are included with every plan. Add specialized modules to expand your platform.
Included with every plan
Behavioral, multi-channel reminders that cut failure-to-appear rates and keep every case moving.
Branded self-service portals for case info, documents, payments, files, and check-ins.
One record for every person you serve: profiles, photos, tasks, and a self-service client portal.
A full forms builder with conditional logic: collect, manage, and route submissions into workflows.
Touchless visitor sign-in, digital waitlists, and live queue management for the courthouse.
Manage events, hearings, and court calendars, and let the public self-schedule against your rules.
Native, browser-based video for magistration, hearings, and live check-ins. No downloads for anyone, plus Zoom, WebEx, and Teams.
Generate court documents from templates or AI, collect signatures, and deliver by portal, email, or your own printers and postage meters.
Real-time dashboards on your eCourtDate data: private and secure, or public and shareable.
Custom recurring reports and threshold alerts, emailed automatically to the right people by role.
Multilingual Support
100+ languages across all communication channels
Available add-on modules
One modern record for every case, shared across communications, filings, payments, and supervision.
Answer the public 24/7 across chat, voice, email, and text, in 100+ languages, without adding staff.
Automate payment reminders and plan tracking, with links to your existing payment processor.
Run the juror lifecycle end to end: source lists and the jury wheel, summons, qualification, deferrals, panel draws, voir dire, attendance, and juror pay.
A complete warrant system: prepare, route, swear in, e-sign, serve, and track, with a permanent chain of custody.
Issue citations paperlessly from the field with real-time case-system sync and payment links.
Run the full first-appearance workflow on one record: arrest intake, the magistration hearing, bail decisions, protective orders, and counsel appointment, configured to your county.
Automate the case lifecycle: routing, tasks, jurisdiction deadlines, SLAs, and cross-department coordination.
Read, extract, validate, and compliance-check documents with OCR and automated classification.
Flag AI-generated filings, fabricated citations, and synthetic evidence for human review before they enter the record.
Monitor pretrial and probation clients with risk scoring, geo check-ins, and automated alerts.
Keep victims informed and protected with automated rights, status, and offender alerts.
Validated pretrial instruments plus eCourtDate’s own predictive risk scoring, connected to the decision, supervision, and reminders.
Track every bond from posting through forfeiture, exoneration, and refund on one ledger.
Assess the right fines, fees, and costs for every case, apply ability-to-pay and waivers, and produce a clean obligation ledger.
Track court-ordered restitution, allocate collected funds across victims and cases by priority, and keep victims informed.
Revenue Distribution & Reconciliation
Split collected fines and fees across state, county, and local funds by statutory formula, reconcile every dollar, and generate the distribution and audit reports.
Pipe in any data, ask it questions in plain language, and forecast what’s next.
Optional resources
Add the resources your use case needs, from domains and phone numbers to storage and contact lookups. Not every deployment needs every one, and you pay only for what you add. No duplicate infrastructure to license or run.
Web & Email Domains
Run portals and send email from your agency’s own domain, with SSL and deliverability handled.
- Basic Web Domain
- $350 per year. A portal at your own address, such as court.yourcounty.gov, with SSL.
- Basic Email Domain
- $250 per year. Email sent from your own domain, such as notices@yourcounty.gov.
- Advanced Web and Email Domains
- $2,500 per year each. An entire agency domain, with a tuned firewall or full deliverability management.
- Domain Registration
- $1,000 per year. Registration and renewal handled for you, including .gov verification.
Phone Numbers
Provision local, toll-free, and short code numbers for text and voice. Pay for the numbers and usage you need.
- Local Phone Number
- $250 per year. Lite includes 1 and Standard includes 3.
- Toll-Free Phone Number
- $350 per year.
- Short Code
- Quoted for high-volume and statewide programs.
- Per message and minute
- SMS segments and voice minutes draw on your plan’s usage credits.
File Storage
Secure, CJIS-aligned storage for documents, photos, audio, and video. Pay for what you store.
- 1 GB
- $100 per year.
- 10 GB
- $250 per year.
- 100 GB
- $1,250 per year.
- 1 TB
- $7,500 per year. Room for body-cam video and large digital evidence.
Reverse Lookups
Verify and update client contact details so your messages reach the right person. Billed per lookup in usage credits.
- Per lookup
- 1 usage credit per lookup. See the credit usage table for current rates.
Address Verification
Validate and standardize mailing addresses before you print and mail, so notices reach the right place. Billed per verification in usage credits.
- Per verification
- 4 verifications per usage credit. See the credit usage table for current rates.
How usage credits work
Usage across the platform runs on one currency: usage credits. Text, voice, email, chat, and lookups all draw from the same balance, whether a message goes out or comes in, so you never lock budget into a single channel. Every plan includes a credit allotment, and you only pay more if you go beyond it.
What draws credits
Billable actions across channels: text messages sent and received, voice minutes, chatbot responses, MMS, email, push, and contact lookups. Different actions use different amounts, shown below.
What’s included
Every plan comes with a yearly credit allotment: 5,000 with Lite and 15,000 with Standard, and Dedicated is sized to your volume. As a rule of thumb, a typical case uses about 10 credits across a full reminder sequence.
Committed or On Demand
Commit to an annual volume in blocks of 10,000 credits at $0.10 each, or buy credits On Demand, one-time and with no commitment, at $0.12 each, with no per-channel fees. Volume pricing is available above 1 million credits per year.
Foundation resources like phone numbers and AI usage draw on the same credit balance. See platform resources.
What a credit buys
How many credits each action consumes.
Price per credit
$0.10committed
or $0.12 On Demand, one-time with no commitment
Volume pricing above 1 million credits per year
| Action | What it covers | Credits |
|---|---|---|
| Outbound Text Messages | SMS per 160-character segment. USA and Canada. | 1 |
| Inbound Text Messages | SMS replies and interactions. USA and Canada. | 1 |
| MMS Messages | Texts with images, video, or other attachments. | 3 |
| RCS Messages | Rich messaging with media, read receipts, and interactive elements. | 2 |
| Voice Messages | Voice calls and messages per minute. USA and Canada. | 1 |
| Chatbot Responses | AI responses drawn from your agency’s knowledge base. | 1 |
| Outbound Email | Email with attachments and rich formatting. | 0.2 |
| Inbound Email | Email replies and interactions. | Free |
| Push Notifications | Push notifications to mobile devices. | 0.1 |
| International SMS | SMS to international destinations, per 160-character segment. | 2–8 |
| International Calls | Voice calls to international destinations, per minute. | 3–10 |
| Reverse Lookups | Verify client contact details and discover related information. | 1 |
| Document Generation | Generate a document from a template or AI, per document. Sending and storage are billed separately. | 1 |
| Address Verification | Validate and standardize a mailing address. 4 per credit. | 0.25 |
Common questions about credits
- How much does a usage credit cost?
- Credits are $0.10 each when you commit to an annual volume, in blocks of 10,000 credits for $1,000, or $0.12 each On Demand as a one-time purchase with no commitment. Volume pricing is available above 1 million credits per year.
- Which plans include credits?
- Lite includes 5,000 credits a year and Standard includes 15,000. Dedicated plans are sized to your volume. You can add more anytime.
- When do credits expire?
- Credits are valid for 2 years from the date of purchase, as long as your subscription plan remains active.
- Can we get a refund for unused credits?
- Credits are non-refundable.
- What happens if we run out of credits?
- Add more anytime, with no interruption to your service. On Demand credits are $0.12 each as a one-time purchase, or commit to a larger annual volume to keep the $0.10 rate.
- Do inbound messages use credits?
- Some do. Inbound text messages use 1 credit and inbound email is free. See the credit usage table above for every action.
Calculate your ROI
Explore a separate base-platform scenario and potential savings from reducing failure-to-appear rates. This calculator does not use your package selections above.
Your Agency
Adjust the sliders to match your caseload.
Your Estimate
Standard PlanEstimated base platform cost
$9,500
Plan plus committed credits at about 10 per case. Price add-ons in the plan builder above.
FTA Cases Avoided
1,150
per year
Annual Cost Savings
$1.9M
in avoided FTA costs
Return on Investment
10x+
estimated annual ROI
Payback Period
< 1 day
to break even
Starter Discounts Available
50% off the first year for qualifying agencies serving populations under 100,000.
See an assessment for your agency
Get a demo and a detailed cost-benefit analysis tailored to your agency.