Accessibility Compliance

eCourtDate is committed to ensuring digital accessibility for everyone, including people with disabilities. We continuously improve our platforms to conform with recognized accessibility standards.

An Ongoing Commitment

We make every effort to ensure all content and features conform to WCAG 2.2 AA, ADA, Section 508, and their periodic updates. We conduct ongoing accessibility testing to continually improve our digital platforms and ensure they remain inclusive and user-friendly for all individuals.

How We Make a Difference

Multichannel Communication

We ensure there are many ways people can receive messages: text, email, voice, and chat. Individuals can choose the channel that best suits their needs.

Speech to Text

People who are deaf or hard of hearing can convert any audio message to text with speech-to-text (STT), so voice content is never a barrier to receiving court communications.

Text to Speech

People who are blind or have low vision can convert any written message to speech with text-to-speech (TTS), making written notices accessible by audio.

Multimedia Content

Multimedia content is uploaded with alternative text for assistive technologies directly through the web portals, so images and attachments remain accessible to screen readers.

Multilingual Support

Messages are delivered in over 100 languages, ensuring that language is not a barrier to accessing justice services. Automatic language detection routes content in the recipient's preferred language.

Screen Reader Compatibility

Our web portals and public-facing interfaces are built with semantic HTML, ARIA labels, and keyboard navigation support to ensure compatibility with assistive technologies.

Visual Accessibility

All text meets WCAG AA contrast ratios. Interactive elements have visible focus indicators. The platform respects user preferences for reduced motion.

Plain Language

Court communications are written in clear, plain language at accessible reading levels. Templates are designed to be understood by the broadest possible audience.

Telephone Relay Service

eCourtDate supports Telephone Relay Service (TRS), which allows individuals with hearing or speech disabilities to communicate with standard telephone users through a third-party communications assistant.

Accessibility Compliance Standards

Note: The summaries below are provided for general awareness and are not legal advice. Confirm your agency's obligations and compliance dates with counsel.

WCAG 2.2 AA

We are committed to making our content perceivable, operable, understandable, and robust in following the Web Content Accessibility Guidelines (WCAG) 2.2 AA, the latest version published by the W3C in October 2023. These practices increase inclusivity by aiding people with visual and hearing impairments, motor disabilities, cognitive and learning disabilities, and other temporary or permanent impairments.

WCAG 2.2 is backward compatible with WCAG 2.1 AA, the standard the U.S. Department of Justice adopted for state and local government websites and mobile apps under its 2024 ADA Title II rule. Building to WCAG 2.2 AA meets and goes beyond that requirement.

ADA Title II and Title III

The Americans with Disabilities Act (ADA) prohibits discrimination based on disability. Title II applies to all activities of state and local governments. Title III applies to private entities that own, lease, lease to, or operate places of public accommodation.

Under the Department of Justice 2024 ADA Title II rule, state and local governments must make their web content and mobile apps conform to WCAG 2.1 AA. Following a one-year extension issued in April 2026, the compliance dates are April 26, 2027 for public entities serving a population of 50,000 or more, and April 26, 2028 for entities serving fewer than 50,000 people and for special district governments. eCourtDate builds its public-facing interfaces to WCAG 2.2 AA to help your agency meet these requirements.

Section 508

Section 508 of the Rehabilitation Act mandates that all electronic and information technology developed, procured, maintained, or used by federal agencies be accessible to people with disabilities. The Revised 508 Standards incorporate WCAG 2.0 Level AA by reference. eCourtDate builds to the more recent WCAG 2.2 AA, which encompasses those criteria.

Conformance report (VPAT)

For a detailed conformance report, see our Voluntary Product Accessibility Template (VPAT), which summarizes how eCourtDate meets WCAG 2.2 AA and the Revised Section 508 standards. The full signed VPAT is available to procurement teams on request.

Feedback

We welcome your feedback on the accessibility of eCourtDate. If you encounter accessibility barriers or have suggestions for improvement, please contact us at info@ecourtdate.com.