Opt-in and Opt-out Omnichannel Compliance

SMS Opt-in Compliance for Local and State Government Agencies

Although many SMS and Email compliance rules do not apply for governmental / non-marketing entities, we recommend enabling self-service Opt-out compliance for non-emergency or non-court-ordered use cases.

Authorized staff can opt contacts in to send required one-off messages.

Federal telecommunications compliance resources.

Federal Register Non-Commercial Exemptions Federal Communications Commission
Telephone Consumer Protection Act (TCPA) Federal Communications Commission
Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003 (CAN-SPAM Act) Federal Trade Commission
National Do Not Call Registry