Compliance with legal frameworks may vary based on your state. The information on this page should not be used as legal advice.

SMS Opt-in Compliance for Local and State Government Agencies

Although many SMS and Email compliance rules do not apply for governmental / non-marketing entities, we recommend enabling self-service Opt-out compliance for non-emergency or non-court-ordered use cases.

Authorized staff can opt contacts in to send required one-off messages.