Create a Call-in System for Clients

Access Schedule Information

Connect with Staff

Automate Calls and Collect Data

Track and Report on Call Data

Send Alerts for Suspicious Activity

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Demo of Inbound Call-in System

Interactive Voice Response (IVR) system

Create IVR menus to provide personalized information or route callers to the correct department.

Call routing and forwarding

Automatically forward calls to the correct department or individual based on the caller's input.

Call tracking and recording

Track calls by client with optional recording for quality assurance, training, or compliance purposes.

Multilingual support

Support multiple languages for callers with language preferences.

Call analytics and reporting

Analyze call data to improve customer service, identify trends, and make data-driven decisions.

Call transcription and translation

Transcribe and translate calls for compliance, training, or record-keeping purposes.

Call In Number for Reporting Services

Ideal for juror information, randomized testing for supervised release, and providing information during a crisis.

Create a call-in number for reporting services that can be accessed 24/7.

Use the call-in number to provide information on court dates, case status, drug testing, information notices, and more.

Track callers by their client profile and alert the appropriate staff of the call.

Provide Toll-Free and local numbers for clients to call in.

Update the call-in number with new information as needed.

Automatically update the information with scheduled changes.

Call in number for reporting services example
Conference Call Schduling Example

Conference Call System

Ideal for court hearings, attorney-client meetings, and other confidential discussions.

  • Provide a conference call number for court hearings, attorney-client meetings, and other confidential discussions.
  • Use the conference call number to provide information on court dates, case status, drug testing, information notices, and more.
  • Track callers by their client profile and alert the appropriate staff of the call.
  • Allow known participants to join the call without a PIN.
  • Update the conference call number with new information as needed.
  • Automatically update the information with scheduled changes.

Assign Numbers to Users, Locations, and Departments

Activate local area code phone numbers for users, locations, and departments.

Assign phone numbers to users, locations, and departments.

Use the phone numbers to provide information on court dates, case status, drug testing, information notices, and more.

Track callers by their client profile and alert the appropriate staff of the call.

Provide Toll-Free and local numbers for clients to call in.

Update the phone numbers with new information as needed.

Automatically update the information with scheduled changes.

Assign Calls by Group and Role

Why us?

Unlike mass marketing solutions like Twilio, we help justice agencies with a complete communications solution that will help save your staff time and increase access to justice.

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