Communication and Data Platform for Justice
Transform agency communications, workflows, and outcomes.
Multilingual Messaging
Send and receive multilingual texts, emails and calls manually, in bulk, and automatically. Use our flexible messaging platform to communicate with your clients.
- Send Texts, Emails, Calls, and Push Notifications
- Communicate in Over 100 Languages
- Manual, Bulk, and Automated Messaging
- Track and Report Message Delivery
- Respond to Inbound Messages in Real-Time
Payment Notifications
Send payment notifications for outstanding and received payments. Automate recurring notifications, balance notification, transaction history, and payment receipts.
- Send Outstanding Payment Reminders
- Link to Online Payment Portals
- Provide In-person and Offline Payment Options
- Track and Report on Payments
- Send Payment Receipts and Confirmations
- Send Recurring Balance Notifications
- Send Personalized Pay Plan Notifications
Self-Service Web Portals
Launch accessible and multilingual web portals for all case party types. Allow users to self-serve information and contact preferences. Share information about locations and staff.
- Accessible and Multilingual Portals
- Allow Self-Service Enrollment via Link and QR Code
- Allow Clients to Update Contact Information
- Share Event Information and Scheduling
- Link to Interactive Forms and Multimedia Files
- Include Location and Staff Information
Files and Forms
Go paperless with digital files and forms. Send and receive forms, files, and media with clients and staff. Auto populate based on case data. Create public and private resource libraries.
- Create Public and Private Libraries
- Auto-Populate Forms with Case Data
- Send and Receive Forms and Files
- Link to Multimedia and Interactive Forms
- Track and Report on Form Submissions
- Send Reminders for Incomplete Forms
Scheduling and Calendars
Automate scheduling for clients and staff. Allow self-scheduling hybrid events through dynamic calendars. Randomly select and schedule events. Auto import events from calendars.
- Automate Scheduling for Clients and Staff
- Allow Self-Scheduling of Events
- Randomly Select and Schedule Events
- Auto Import Events from Calendars
- Track and Report on Event Attendance
Automated Analytics
Launch real-time data dashboards and reports to track justice metrics. Improve end-user outcomes and support evidence-based decision making with visual and interactive analytics.
- Launch Real-Time Data Dashboards
- Automatically Receive Summary Reports
- Share Interactive Dashboards
- Track and Report on Justice Metrics
- Integrate with PowerBI and Tableau
Inbound Call-in System
Create a call-in system for clients to check in, access schedule information, and connect with staff. Use interactive voice response to automate calls and collect data.
- Create a Call-in System for Clients
- Access Schedule Information
- Connect with Staff
- Automate Calls and Collect Data
- Track and Report on Call Data
- Send Alerts for Suspicious Activity
Virtual Email Addresses
Create dedicated email addresses for each location, judge, and officer. Use virtual email addresses to send and receive emails from a single inbox. Customize templates and responses.
- Create Dedicated Email Addresses
- Send and Receive Emails from a Single Inbox
- Customize Templates and Responses
- Track and Report on Email Data
- Send Alerts for Suspicious Activity
Custom Domains
Use custom web and email domains for your court or law enforcement agency. Create dedicated domains for each location, judge, and officer.
- Use your agency's domain for web portals, data dashboards, and email addresses
- Improve brand recognition and trust with custom domains
- Includes SSL certificates, DDoS protection, and automated uptime monitoring
- Verify a subdomain or root domain with DNS records powered by CloudFlare and AWS GovCloud
About the eCourtDate Platform
Accessible
Our entire platform is ADA compliant and WCAG 2.0 AA accessible. Over 100 languages are supported.
Secure
Hardened security measures include encryption, firewalls, and GovCloud data centers.
Intuitive
Easy-to-use interface with built-in automation and data access controls. Training is quick and easy.
Configurable
Automatically transfer flat file extracts from an external case management system.
Compliant
Compliant with federal, state, and telecommunications regulations, including TCPA.
Scalable
Always available and ready to grow with your agency. Reliable and fast cloud infrastructure.