Communication and Data Platform for Justice
Transform agency communications, workflows, and outcomes.
Multilingual Messaging
Send and receive multilingual texts, emails, and calls manually, in bulk, and automatically. Use our flexible messaging platform to communicate with your clients.
- Send texts, emails, calls, and push notifications.
- Communicate in over 100 languages.
- Use manual, bulk, and automated messaging.
- Track and report message delivery.
- Respond to inbound messages in real-time.
Web Portals
Launch accessible and multilingual web portals for all case party types. Allow users to self-help for information and contact preferences. Share information about locations and staff.
- Launch accessible and multilingual portals.
- Allow self-service enrollment via link and QR code.
- Allow clients to update contact information.
- Share event information and scheduling.
- Link to interactive forms and multimedia files.
- Include location and staff information.
Web and Text Chatbots
Launch an AI chatbot to answer questions and provide self-help information.
- Use a multi-modal chatbot via text, voice, email, and push notifications.
- Automate self-service check-ins for visitors and clients.
- Answer questions based on your knowledge base.
- Customize responses with the ability to add and edit content.
- Accessible in the top 100 languages.
WhatsApp Messaging
Send and receive messages on WhatsApp. Create automated chatbots to answer questions and collect feedback.
- Send and receive messages on WhatsApp.
- Create automated chatbots to answer questions and collect feedback.
- Use WhatsApp to communicate with clients and staff.
- Track and report on WhatsApp messages and chatbot interactions.
Payment Notifications
Send payment notifications for outstanding and received payments. Automate recurring notifications, balance notification, transaction history, and payment receipts.
- Send outstanding payment reminders.
- Link to online payment portals.
- Provide in-person and offline payment options.
- Track and report on payments.
- Send payment receipts and confirmations.
- Send recurring balance notifications.
- Send personalized pay plan notifications.
Files and Forms
Go paperless with digital files and forms. Send and receive forms, files, and media with clients and staff. Auto populate based on case data. Create public and private resource libraries.
- Create public and private libraries.
- Auto-populate forms with case data.
- Send and receive forms and files.
- Link to multimedia and interactive forms.
- Track and report on form submissions.
- Send reminders for incomplete forms.
Scheduling and Calendars
Automate scheduling for clients and staff. Allow self-scheduling hybrid events through dynamic calendars. Randomly select and schedule events. Auto import events from calendars.
- Automate scheduling for clients and staff.
- Allow self-scheduling of events.
- Randomly select and schedule events.
- Auto-import events from calendars.
- Track and report on event attendance.
Automated Analytics
Launch real-time data dashboards and reports to track justice metrics. Improve end-user outcomes and support evidence-based decision making with visual and interactive analytics.
- Launch real-time data dashboards.
- Automatically receive summary reports.
- Share interactive dashboards.
- Track and report on justice metrics.
- Integrate with PowerBI and Tableau.
Track Client Geolocation
Track the geolocation of clients under supervision. Require clients to check-in virtually with GPS tracking enabled.
- Track the location of clients when they access the portal.
- Require random virtual check-ins for clients under supervision.
- Send alerts for activity outside or inside of a specific area.
- Generate location history reports for compliance verification.
Inbound Call-in System
Create a call-in system for clients to check in, access schedule information, and connect with staff. Powered by a natural sounding AI voice assistant.
- Create a call-in system for clients to check in, access schedule information, and connect with staff.
- Use a natural-sounding AI voice assistant.
- Record calls and voicemails for follow-up.
- Forward calls to staff phone numbers or emails.
- Track callers, call times, and call outcomes.
- Allow staff to update and manage call-in rules and responses.
Virtual Email Addresses
Create dedicated email addresses for each location, judge, and officer. Use virtual email addresses to send and receive emails from a single inbox. Customize templates and responses.
- Create dedicated email addresses.
- Send and receive emails from a single inbox.
- Customize templates and responses.
- Track and report on email data.
- Send alerts for suspicious activity.
Virtual Phone Numbers
Activate and port local, toll-free, and short code numbers for your court or law enforcement agency. Create dedicated numbers for each location, judge, and officer.
- Activate and port local, toll-free, and short code numbers.
- Create dedicated numbers for each location, judge, and officer.
- Send and receive texts, calls, and emails from a single number.
- Track and report on communication data.
- Block and filter spam calls and texts.
Custom Domains
Use custom web and email domains for your court or law enforcement agency. Create dedicated domains for each location, judge, and officer.
- Use your agency's domain for web portals, data dashboards, and email addresses.
- Improve brand recognition and trust with custom domains.
- Includes SSL certificates, DDoS protection, and automated uptime monitoring.
- Verify a subdomain or root domain with DNS records powered by CloudFlare and AWS GovCloud.
Optical Character Recognition
Automate data extraction from court documents, forms, and case files.
- Extract Case Details and Key Information
- Ensure High Accuracy with AI-Powered OCR
- Streamline Workflows with Seamless Integration
- Convert Scanned Files into Searchable Documents
- Customize Data Capture to Meet Agency Needs
- Support Multiple Formats While Ensuring Security
Public Safety Assessment
Create risk assessments for pretrial release using the Public Safety Assessment by Arnold Ventures.
- Operate as a standalone tool to run risk assessments.
- Automate data population by integrating your case management system.
- Share result reports instantly with staff, officers, and judges.
- Track version history to view and export each risk assessment result.
About the eCourtDate Platform
Accessible
Our entire platform is ADA compliant and WCAG 2.0 AA accessible. Over 100 languages are supported.
Secure
Hardened security measures include encryption, firewalls, and GovCloud data centers.
Intuitive
Easy-to-use interface with built-in automation and data access controls. Training is quick and easy.
Configurable
Automatically transfer flat file extracts from an external case management system.
Compliant
Compliant with federal, state, and telecommunications regulations, including TCPA.
Scalable
Always available and ready to grow with your agency. Reliable and fast cloud infrastructure.
