Web Portals
Launch accessible and multilingual web portals for all case party types. Allow users to self-help for information and contact preferences. Share information about locations and staff.
Platform OverviewIncrease accessibility for all court users with branded, customizable self-service portals.
Launch accessible and multilingual portals.
Allow self-service enrollment via link and QR code.
Allow clients to update contact information.
Share event information and scheduling.
Link to interactive forms and multimedia files.
Include location and staff information.
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Check-in and waitlist solutions
Provide customers with efficient kiosks for expedited self-service.
Device responsive
Portals work on every device and browser, including older models.
Accessible design
Portals are compliant with WCAG, ADA, and Section 508 accessibility standards.
No downloads required
Works on slow and intermittent internet. With DDoS protection, portals stay up even if the system is down.
Verification methods
Use Captcha, one-time passwords, face comparison, and online identity verification.
Custom domain support
Run portals directly on your organization's domain, including dedicated SSL certificates.
Register and onboard new clients.
Create a customizable enrollment form, generate a QR code, and share it with clients to self-register.
Require clients to upload documents and photos to complete the registration process.
Configure rules-based workflows to automatically approve or reject clients.
Send welcome and status-based text and email notifications to clients.
Assign staff, groups, and locations to clients.
Gather the required documents and information.
Provide clients with a list of required documents to upload.
Filter documents by type, status, and more.
Automatically notify staff when documents are uploaded and the client is ready to be onboarded.
Allow clients to customize their profile.
Provide clients with a customizable profile page to update their information, contact methods, and addresses.
Save preferred language and timezone settings.
Require clients to upload a government-issued photo ID to verify their identity.
Integrate with your existing identity verification system.
Publish help articles, FAQs, and posts.
Publish help articles, FAQs, and posts to help clients find answers to their questions.
Update content as needed, there is no need to re-publish or change the entire portal.
Allow clients to share on social media and personal channels.
Provide a searchable case or record lookup.
Allow public or private access to case, warrant, and other information.
Share with staff, lawyers, and other government agencies.
Allow users to search by name, case number, warrant number, and more.
Require clients to sign in to access private records or make changes to their profile.
Interactive Location Maps
Show all agency locations on a map, with links to each location's page.
Allow clients to search by closest by proximity, or by address, city, state, or zip code.
Customizable business hours and contact information for each location.
Provide parking information, directions, and other useful information.
Add rooms and floors for each location to create indoor maps.
Searchable Personnel Directory
Publish a searchable directory of agency personnel such as clerks, judges, and officers.
Allow clients to search by name, title, department, or location.
Provide contact information, including email and phone number.
Link to virtual meetings and video conferencing.
Share calendars and availability
Provide clients with a calendar to view scheduled events and to subscribe to notifications.
Compatible with Google Calendar, Outlook Calendar, and Apple Calendar.
Sync your existing calendar with the portal, no need to re-enter events.
Enable clients to book appointments on their schedule.
Reduced direct communication back and forth frees up staff time.
Provide a selection of approved dates for booking directly from any device.
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Why us?
Unlike mass marketing solutions like Twilio, we help justice agencies with a complete communications solution that will help save your staff time and increase access to justice.
