Web Portals for Courts and Justice Agencies
Give clients and staff a secure place to access case details, forms, files, and updates from any device.
Launch Demo PortalWeb Portals give courts and justice agencies a centralized, accessible hub to distribute information.
From one secure site, visitors log in to view case details, receive updates, download files, and complete forms without calling or visiting the clerk's office.
Each portal is fully branded to the agency and protected by secure access controls, providing organized, 24/7 digital access for clients and staff.
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Secure Web Portal Features
Built-in AI tools assist with translation, content generation, and scheduling, helping agencies operate more efficiently while maintaining compliance and transparency.
Match Your Agency's Branding
Customize the portal with your agency's logo, colors, and structure for a consistent, trusted experience. AI tools help adapt layouts and navigation to maintain accessibility, ensuring the design remains professional and user-friendly across all updates.
Multilingual and Accessible on Any Device
The portal functions seamlessly in over 100 languages across mobile, tablet, and desktop devices. AI translation supports real-time detection and rendering for all users. WCAG-compliant layouts guarantee that participants using assistive technology can navigate confidently.
Custom Domains and SSL Protection
Operate your web portal on a verified, agency-branded domain with SSL encryption. AI uptime monitoring and security alerts help maintain consistent performance while protecting user privacy and compliance with government data standards.
Visitor Analytics and Reporting
View engagement metrics, page visits, and language preferences in real time. AI analytics provide real-time insights to help agencies understand how the public interacts with online resources and where to improve accessibility.
Check-In and Waitlist Solutions
Allow participants to check in remotely or join a digital waitlist through the portal. Staff can view wait times, manage order of service, and send automated updates to reduce congestion and uncertainty.
Verification Methods
Verify identity securely through multi-factor authentication, confirmation codes, or document uploads. Ensures each interaction is traceable, compliant, and linked to the correct participant record.
Case Lookup
Clients and staff can securely search for case details, hearing dates, and status updates directly through the web portal. AI-powered search identifies relevant cases even when information is incomplete or entered with errors, helping users find what they need quickly and accurately.
- Filter results by case number, name, or date range.
- Display public case summaries while protecting restricted data behind secure access controls.
- Integrate with external case management systems for real-time updates.
- Reduce call volume and manual record requests by providing 24/7 self-service access.
Forms & Document Management
Clients can complete forms, sign electronically, and upload files directly through the web portal. Each submission is securely logged, linked to the correct record, and available for review or export. AI tagging organizes uploads automatically, making information easier to find while maintaining compliance and security standards.
- Staff receive alerts when new submissions or signed documents require review.
- Participants can attach files, provide eSignatures, and receive confirmation of receipt.
- Manage versions, set expirations, and track downloads for accountability.
- Integrates with case management and messaging features for end-to-end visibility.
Posts & Announcements
Keep staff and the public informed with timely updates and announcements published directly on your portal. Posts can include attachments, links, or multilingual translations to reach diverse audiences.
- Highlight closures, policy updates, or community notices in real time.
- AI-assisted content generation, as well as translation and tone analysis, helps staff draft posts quickly and consistently.
- Track views and engagement to measure communication reach.
- Schedule posts in advance for consistent updates.
- Simplify communication by eliminating multiple external posting tools.
Calendars & Scheduling
Display public events, hearing schedules, and key dates through an interactive, ADA-compliant calendar. Participants can easily view or sync events without needing to call or email for details.
- Clients schedule or reschedule approved dates directly in the portal, supported by AI tools that detect conflicts, recommend open times, and send automatic updates.
- Bulk Actions allow users to reach hundreds or thousands of recipients with a single click.
- Reduce no-shows by ensuring participants always have access to the latest schedule.
- Strengthen transparency by sharing accurate and timely calendar data.
Smart Links & QR Codes
Simplify access to online resources with short links and QR codes that direct users to specific pages, forms, or files. Each link is tracked for analytics and protected by secure routing.
- Generate QR codes for events, payments, or document downloads.
- Configure rules for device type, language, or geographic location.
- Review scan and click metrics to measure engagement.
- Build trust and consistency with branded, agency-controlled URLs.
Results
Agencies report lower failure-to-appear rates, fewer follow-up calls, and more consistent communication for both English and non-English speakers. Staff spend less time coordinating translations and more time on case work.
Frequently Asked Questions
Can the portal integrate with our existing case management or records system?
Yes. eCourtDate supports API, webhook, and SFTP integrations with leading court and justice information systems. Data is exchanged securely and automatically to prevent manual entry, ensuring records remain synchronized in real time.
How does AI improve the portal experience for staff and clients?
AI features assist with translation, scheduling, and analytics. Courts can automatically translate forms and announcements into multiple languages, detect calendar conflicts, and generate insights from visitor activity. AI helps agencies identify trends, reduce repetitive work, and enhance accessibility for all participants.
What compliance standards does eCourtDate meet?
eCourtDate meets GovRamp, CJIS, HIPAA, and FIPS standards. All interfaces follow ADA and WCAG accessibility guidelines.
Can the portal handle multilingual communication and accessibility requirements?
Yes. Agencies can manage templates, add approved phrases, and align translations with policy and local terminology.
How does the system verify participant identity?
Web Portals include multiple verification methods, such as multi-factor authentication, confirmation codes, and document uploads. AI verification tools can flag incomplete or inconsistent submissions before review, helping agencies maintain accuracy and prevent misuse.
What analytics are available to administrators?
Agencies can view real-time reports on traffic, form submissions, downloads, and engagement across all devices. AI analytics highlight usage trends, language preferences, and performance metrics, helping courts make data-driven improvements to public access and communication strategies.
Security Standards
eCourtDate is a GovRamp member and meets CJIS, HIPAA, and FIPS standards. All data remains in secure, monitored environments hosted in AWS GovCloud.
- Government-grade encryption in transit (HTTPS) and at rest (AES 256-bit)
- Role-based access control with granular permissions and audit logs
- Multi-factor authentication required for all user access
- Template governance and message approval controls
Learn more about our security standards in Security Overview.
Accessibility for All Users
eCourtDate is committed to ensuring digital accessibility for people with disabilities. Our platform conforms to WCAG 2.2, ADA Title II & III, and Section 508 standards.
Multichannel Delivery
Text, email, voice, and web portals to suit individual needs.
Speech & Text Conversion
Speech-to-text and text-to-speech for all users.
Keyboard Navigation
Screen reader compatibility across all interfaces.
Plain Language
Alternative text for all images and multimedia.
Learn more in our Accessibility Compliance Report.
Integrations and Connectivity
eCourtDate connects with existing systems through secure APIs, webhooks, and an SFTP gateway. Preferred language and contact data can sync automatically so staff don't reenter information.
- Bi-directional updates for participant profiles and case events
- Webhooks for message delivery updates and replies
- SFTP for scheduled data exchanges when needed
Explore more integration options in Our Integrations.
Insights and Reporting
Track delivery rates, read receipts, and reply times by language and channel. Dashboards help teams monitor performance and make practical adjustments to templates or schedules.
- Delivery and engagement by language
- Template performance trends
- Exportable reports for leadership and grant reporting
Learn more about our real-time data dashboards and reports to track justice metrics in Automated Analytics.
See It in Action
Discover how eCourtDate helps courts and justice agencies communicate clearly, operate securely, and reduce manual translation work.
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