Automated Victim Notification Solution
Inform victims about their rights, case status, upcoming court dates, and custody changes.
Schedule a DemoKeeping victims informed across fragmented systems is challenging. Our solution integrates with your existing systems to auto-enroll victims for notifications of status changes.
Individual Victims
eCourtDate delivers timely, accurate updates across multiple platforms without delays.
Corporate Victims
Case notifications reach the right corporate representatives efficiently, reducing workload.
LEA Victims
Victim notifications are delivered accurately and on time, even within complex agencies.
Keep victims informed by text, call, email, and chat.
Provide victims with a secure, confidential portal to access case documents, track offender status, complete and sign forms, and find resources—supported by timely notifications and direct links throughout the process.
Secure Victim Portals
Victims can securely access case details and manage their profile and notification settings. Portals can be password-protected.
Privacy Mode
For agencies with sensitive information, like victims or juvenile services, Personally Identifiable Information (PII) fields are masked.
Multiple Victim Types
Create different flows and user types based on victim type, including individual victims, family members, corporate or community groups, law enforcement, and government entities.
Inbound Call Management
Improve victim support by implementing virtual phone numbers and interactive voice response, enabling efficient call forwarding, tracking, and management.
Multilingual and Multichannel
Increase access to justice by providing all notifications and communication in the user’s language and to their contact method of choice.
Online Forms and Documents
Create and distribute online forms with our easy-to-use built-in form builder. Store and search documents in the document library.
How Victim Notifications Work
Notify individual, business, and law enforcement agency victims throughout every stage of every case.
Start Free TrialUpload and validate victims, family members, and advocates lists.
Maintain up-to-date lists with bulk uploads, automated external management system uploads, or directly through our API.
Once upload starts, contact validation begins.
Victims and associated parties can self-enroll through the web portal.
Create an Event Flow and Assign Clients
Set up workflows that automatically send out the right notifications at every step of the case.
Trigger notifications immediately or schedule them for any time interval.
Use customizable templates to dictate which message is sent and when.
Automatically Notify Victims of all Updates, Including Custody Changes
Victims and their advocates receive all necessary information when the offender is transferred to a different corrections facility.
Notifications are sent for offender releases, protection order statuses, escapes, and scheduled bail or review hearings.
Alerts are triggered for offender filings, parole and probation status, dispositions, and major appellate actions.
Provide a Secure Victim Portal
Give victims a secure way to access case updates, court dates, relevant resources, and support. Share via QR code or directly on your website.
Customize access permissions to ensure only authorized individuals can view sensitive information.
Enable two-way messaging with safeguards to protect privacy and maintain compliance.
Send files, links, and forms with eSignature
Create and distribute needed files and forms directly to victims and related parties for eSignature. Generate and include QR codes for hearings and virtual events.
Customize online forms with our easy-to-use form builder. Response management is easy.
Include links and QR codes for information on events, check-in options, documents, and more directly through the portal.
Keep Court Communication a Safe Space
Any abusive or use of specific keywords trigger a notification to a supervisor.
Keep a custom list of keywords for your agency, add or delete phrases and emojis as needed.
Set a series of actions to take place if any keywords are messaged in or out of the system.
Use Virtual Phone Numbers and Interactive Voice Response to Manage Inbound Calls
Our secure and efficient virtual phone system connects victims with the assistance they need. Our virtual phone numbers enable seamless call forwarding, tracking, and reporting to ensure every inquiry is addressed.
Forward inbound calls to agents or call centers.
Track and manage call data for improved service.
Visual Reports and Data Dashboards
Utilize AI to analyze historical data, with human adjustments, to gain efficiency insights and identify practical strategies for operational enhancement.
Tailor visual reports for victims messaging insights. Stay informed about your agency's communication trends.
Use your data to refine service accessibility and elevate the quality of support provided to the public, particularly among victims services users.
Ready to increase case participant attendance with eCourtDate?
Revolutionize your defendant communication today with our specialized solution.
Sign up for our Free TrialWhy us?
Unlike mass marketing solutions like Twilio, we help justice agencies with a complete communications solution that will help save your staff time and increase access to justice.
