Pricing built for government
Start with a base plan and add modules as your agency grows. No duplicate infrastructure, no integration fees.
Choose a base plan
Includes messaging, portals, dashboards, and multilingual support.
Add the modules you need
E-filing, warrants, chatbots, jury management. Pay only for what you use.
Scale as you grow
Add modules anytime. Everything connects to the same infrastructure.
Start with a base plan
Every plan includes messaging, web portals, dashboards, and multilingual support. Add specialized modules as your agency needs them.
Lite
For small agencies with a single location getting started with eCourtDate.
- 1,000 Usage Credits
- 1 GB File Storage
- 1 Agency
- 1 Web Portal
- 1 Local Phone Number
- 1 Custom Domain
- Standard Support SLA
Standard
For growing agencies managing multiple departments, locations, or service areas.
- 5,000 Usage Credits
- 10 GB File Storage
- 3 Agencies
- 3 Web Portals
- 3 Local Phone Numbers
- 3 Custom Domains
- Standard Support SLA
Dedicated
For large organizations and statewide deployments requiring custom capacity and dedicated support.
- Custom Usage Credits
- Unlimited File Storage
- Unlimited Agencies
- Dedicated Phone Numbers
- Dedicated Carrier Registration
- 24/7 Enterprise Support SLA
- Dedicated Account Manager
Plans are billed annually and renew automatically. Term length and annual adjustments are set in your service agreement.
What’s included, and what you can add
Core capabilities are included with every plan. Add specialized modules to expand your platform.
Included with every plan
Messaging & Court Reminders
Behavioral, multi-channel reminders that cut failure-to-appear rates and keep every case moving.
Web Portals
Branded self-service portals for case info, documents, payments, files, and check-ins.
Client Management
One record for every person you serve: profiles, photos, tasks, and a self-service client portal.
Forms & Submissions
A full forms builder with conditional logic: collect, manage, and route submissions into workflows.
Visitor Management
Touchless visitor sign-in, digital waitlists, and live queue management for the courthouse.
Scheduling & Calendars
Manage events, hearings, and court calendars, and let the public self-schedule against your rules.
Virtual Hearings & Meetings
Native, browser-based video for magistration, hearings, and live check-ins. No downloads for anyone, plus Zoom, WebEx, and Teams.
Document Generation
Generate court documents from templates or AI, collect signatures, and deliver by portal, email, or your own printers and postage meters.
Evidence Management
Securely store, track, and share digital evidence with end-to-end chain of custody.
Data Dashboards
Real-time dashboards on your eCourtDate data: private and secure, or public and shareable.
Reports
Custom recurring reports and threshold alerts, emailed automatically to the right people by role.
Multilingual Support
100+ languages across all communication channels
Available add-on modules
Case Management
One modern record for every case, shared across communications, filings, payments, and supervision.
AI Chatbots & Voice
Answer the public 24/7 across chat, voice, email, and text, in 100+ languages, without adding staff.
Payment Reminders
Increase collections with automated, multi-channel payment reminders and plan tracking. Paying happens in GovPayPlan.
Jury Management
Automate summons, selection, questionnaires, communication, and juror compensation end to end.
Time Tracking & Compensation
Third parties check in and out from a portal, you set the rates and rules, and timesheets and compensation reports generate themselves.
Electronic Filing
Accept and process court filings digitally with automated validation and case routing.
Electronic Warrants
Prepare, route, e-sign, and track warrants digitally with a complete chain of custody.
Electronic Citations
Issue citations paperlessly from the field with real-time case-system sync and payment links.
Magistration
Run the full first-appearance workflow on one record: arrest intake, the magistration hearing, bail decisions, protective orders, and counsel appointment, configured to your county.
Case Workflow Automation
Automate the case lifecycle: routing, tasks, jurisdiction deadlines, SLAs, and cross-department coordination.
Document Operations
Read, extract, validate, and compliance-check documents with OCR and automated classification.
AI Detection
Flag AI-generated filings, fabricated citations, and synthetic evidence for human review before they enter the record.
Community Supervision
Monitor pretrial and probation clients with risk scoring, geo check-ins, and automated alerts.
Victim & Witness Services
Keep victims informed and protected with automated rights, status, and offender alerts.
Risk Assessments
Validated pretrial instruments plus eCourtDate’s own predictive risk scoring, connected to the decision, supervision, and reminders.
Bond Management & Refunds
Track every bond from posting through forfeiture, exoneration, and refund on one ledger. Refunds and payouts run through GovPayPlan.
Fines & Fees Assessment
Assess the right fines, fees, and costs for every case, apply ability-to-pay and waivers, and produce a clean obligation ledger.
Restitution Management
Track court-ordered restitution, allocate collected funds across victims and cases by priority, and keep victims paid and informed. Disbursements run through GovPayPlan.
Revenue Distribution & Reconciliation
Split collected fines and fees across state, county, and local funds by statutory formula, reconcile every dollar, and generate the distribution and audit reports.
AI Analytics
Pipe in any data, ask it questions in plain language, and forecast what’s next.
Optional resources, billed by usage
Add the resources your use case needs, from domains and phone numbers to storage and contact lookups. Not every deployment needs every one, and you pay by usage. No duplicate infrastructure to license or run.
Web & Email Domains
Run portals and send email from your agency’s own domain, with SSL and deliverability handled.
- Per custom domain
- Additional web domains with SSL, beyond your plan’s allotment.
- Per sending domain
- Additional verified email domains for departmental deliverability.
Phone Numbers
Provision local, toll-free, and short code numbers for text and voice. Pay for the numbers and usage you need.
- Per number, per month
- Local, toll-free, or short code, leased monthly by type.
- Per message and minute
- SMS segments and voice minutes draw on your plan’s usage credits.
File Storage
Secure, CJIS-aligned storage for documents, photos, audio, and video. Pay for what you store.
- Per gigabyte stored
- $24 per GB per year beyond your plan’s allotment.
- Evidence & video tier
- Higher-capacity storage for body-cam video and digital evidence.
Reverse Lookups
Verify and update client contact details so your messages reach the right person. Billed per lookup in usage credits.
- Per lookup
- 1 usage credit per lookup. See the credit usage table for current rates.
Address Verification
Validate and standardize mailing addresses before you print and mail, so notices reach the right place. Billed per verification in usage credits.
- Per verification
- 4 verifications per usage credit. See the credit usage table for current rates.
How usage credits work
Usage across the platform runs on one currency: usage credits. Text, voice, email, chat, and lookups all draw from the same balance, whether a message goes out or comes in, so you never lock budget into a single channel. Every plan includes a credit allotment, and you only pay more if you go beyond it.
What draws credits
Billable actions across channels: text messages sent and received, voice minutes, chatbot responses, MMS, email, push, and contact lookups. Different actions use different amounts, shown below.
What’s included
Every plan comes with a credit allotment: 1,000 with Lite, 5,000 with Standard, and 10,000 with Dedicated. As a rule of thumb, a typical case uses about 10 credits across a full reminder sequence.
Committed or On Demand
Commit to an annual volume for $0.10 per credit, or buy credits On Demand, one-time and with no commitment, at $0.12 each, with no per-channel fees. Volume pricing is available above 1 million credits per year.
Foundation resources like phone numbers and AI usage draw on the same credit balance. See platform resources.
What a credit buys
How many credits each action consumes.
Price per credit
$0.10committed
or $0.12 On Demand, one-time with no commitment
Volume pricing above 1 million credits per year
| Action | What it covers | Credits |
|---|---|---|
| Outbound Text Messages | SMS per 160-character segment. USA and Canada. | 1 |
| Inbound Text Messages | SMS replies and interactions. USA and Canada. | 1 |
| MMS Messages | Texts with images, video, or other attachments. | 3 |
| RCS Messages | Rich messaging with media, read receipts, and interactive elements. | 2 |
| Voice Messages | Voice calls and messages per minute. USA and Canada. | 1 |
| Chatbot Responses | AI responses drawn from your agency’s knowledge base. | 1 |
| Outbound Email | Email with attachments and rich formatting. | 0.2 |
| Inbound Email | Email replies and interactions. | Free |
| Push Notifications | Push notifications to mobile devices. | 0.1 |
| International SMS | SMS to international destinations, per 160-character segment. | 2–8 |
| International Calls | Voice calls to international destinations, per minute. | 3–10 |
| Reverse Lookups | Verify client contact details and discover related information. | 1 |
| Document Generation | Generate a document from a template or AI, per document. Sending and storage are billed separately. | 1 |
| Address Verification | Validate and standardize a mailing address. 4 per credit. | 0.25 |
Common questions about credits
- How much does a usage credit cost?
- Credits are $0.10 each when you commit to an annual volume, or $0.12 each On Demand as a one-time purchase with no commitment. Volume pricing is available above 1 million credits per year.
- Which plans include credits?
- Lite includes 1,000 credits, Standard includes 5,000, and Dedicated includes 10,000 each year. You can add more anytime.
- When do credits expire?
- Credits are valid for 2 years from the date of purchase, as long as your subscription plan remains active.
- Can we get a refund for unused credits?
- Credits are non-refundable.
- What happens if we run out of credits?
- Add more anytime, with no interruption to your service. On Demand credits are $0.12 each as a one-time purchase, or commit to a larger annual volume to keep the $0.10 rate.
- Do inbound messages use credits?
- Some do. Inbound text messages use 1 credit and inbound email is free. See the credit usage table above for every action.
Calculate your ROI
See what the base platform would cost your agency, and how much it saves by reducing failure-to-appear rates.
Your Agency
Adjust the sliders to match your caseload.
Your Estimate
Standard PlanEstimated base platform cost
$9,500
Add-on modules priced separately
FTA Cases Avoided
1,150
per year
Annual Cost Savings
$1.9M
in avoided FTA costs
Return on Investment
10x+
estimated annual ROI
Payback Period
< 1 day
to break even
Starter Discounts Available
50% off the first year for qualifying agencies serving populations under 100,000.
See an assessment for your agency
Get a demo and a detailed cost-benefit analysis tailored to your agency.