Included in every plan

Self-Service Web Portals

Give the public and stakeholders secure, branded, mobile-first access to case information, documents, payments, files, and check-ins, reducing front-counter traffic and phone calls.

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Self-service court portal interface showing case lookup, document access, and hearing information

Every routine request that comes to the counter is one your portal could have handled.

People want to look up a date, pay a fine, complete a form, or check in without standing in line or waiting on hold. Without a unified self-service portal, that work falls back on staff, and the public experiences the court as harder to access than it needs to be.

What it does

Every capability inside Web Portals: built in, configurable, and connected to the rest of the platform.

  • Case Lookup

    View upcoming dates, case details, and required actions in one secure place.

  • Files & Documents

    Public and private document libraries clients can browse, download from, and upload to.

  • Pay via GovPayPlan

    Surface balances in the portal and link to GovPayPlan to pay fines, fees, and restitution online or in person.

  • Identity Verification

    One-time-password login plus optional geolocation and selfie verification on visits and check-ins.

  • Custom Branding & Domains

    Match your agency’s identity on your own domain with SSL. The portal looks like you, not us.

Outcomes

24/7

Self-service access for the public

↓

Counter visits and phone calls

Any device

Mobile-first, no app download

Web Portals inherits the whole platform

Security, accessibility, configurability, and language access are not add-ons. Every product runs on the same government-grade foundation.

Security & Compliance

CJIS, FIPS 140-3, AWS GovCloud, SSO, and complete audit trails.

Accessibility

WCAG 2.2 AA, ADA, and Section 508 across every interface.

Configurability

Per-jurisdiction rules, templates, branding, and role-based access.

Language Access

100+ languages with automatic detection on every channel.

Works with what you already run

Web Portals syncs bi-directionally with your case management system. It connects, it doesn’t replace.

GovPayPlanOktaREST API
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Explore more of the platform

Every product shares the same data, security, and integrations. Add one and it’s already connected.

Web Portals questions, answered

What can the public do through an eCourtDate web portal?
eCourtDate portals let the public look up case details and upcoming dates, view and upload documents, pay balances, and check in, all from any device with no app to download. Every routine request the portal handles is one that no longer comes to the counter or the phone.
How does eCourtDate confirm who is signing into the portal?
eCourtDate verifies identity with one-time-password login, plus optional geolocation and selfie verification on visits and check-ins. Role-based access keeps public and private document libraries separated by who the person is.
Can people pay fines and fees from the eCourtDate portal?
Yes. eCourtDate surfaces balances in the portal and links to GovPayPlan, which processes payments for fines, fees, and restitution online and in person. eCourtDate assesses and shows the balance; GovPayPlan handles the transaction.
Can we run the portal on our own domain and branding?
Yes. eCourtDate hosts the portal on your own domain with SSL and your agency's branding, so it looks like your agency, not a vendor. eCourtDate also connects to the systems you keep, including single sign-on through Okta, by REST API.

See Web Portals in action

Get a demo tailored to your agency: the product, the integrations, and the security in one session.

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