Platform/Manage
Court Case Management
Run every case on one modern, cloud-based record. Case Management connects the people, events, documents, payments, and outcomes for each matter, so every reminder, filing, and report works from the same case record.
The problem
Legacy case management was built to store cases, not to move them.
On-premises and green-screen systems hold the record but cannot reach people, collect payments, or surface what needs attention, so staff bridge the gaps by hand across separate tools. Case Management replaces that with one modern cloud record that every part of the platform reads and writes, so the case drives the work instead of sitting still.
What it does
Every capability inside Case Management: built in, configurable, and connected to the rest of the platform.
One Record Per Case
People, events, charges, documents, payments, and outcomes for each matter live in one place, shared across every product.
Configurable Workflows
Model your own case types, statuses, and rules in an intuitive admin, with no code and no vendor change orders.
Roles & Audit Trails
Role-based access and a complete, tamper-evident history of every action on every case.
Built for Every Side
A configurable admin for staff, plus self-service portals for the public and for attorneys, all on the same record.
Connects to What You Keep
Run standalone, or exchange case data bi-directionally with the systems you keep, by REST API.
Reporting Built In
Operational and statistical reporting read straight from live case data, with no exports or reconciliation.
How it works
From data to outcome, automatically
- 01
Model your cases
Configure case types, statuses, and workflows to match how your agency actually operates.
- 02
Bring your data
Migrate existing case history and connect the systems you keep, so nothing is lost.
- 03
Run the operation
Communications, filings, payments, and supervision all read and write the same record.
- 04
Measure outcomes
Live dashboards and reports turn day-to-day activity into evidence and oversight.
Outcomes
1
Record per case, shared across the platform
10,000+
Courts and justice locations on eCourtDate
CJIS
Compliant, on AWS GovCloud
Built into every product
Case Management inherits the whole platform
Security, accessibility, configurability, and language access are not add-ons. Every product runs on the same government-grade foundation.
Security & Compliance
CJIS, FIPS 140-3, AWS GovCloud, SSO, and complete audit trails.
Accessibility
WCAG 2.2 AA, ADA, and Section 508 across every interface.
Configurability
Per-jurisdiction rules, templates, branding, and role-based access.
Language Access
100+ languages with automatic detection on every channel.
Connects to your systems
Works with what you already run
Case Management syncs bi-directionally with your case management system. It connects, it doesn’t replace.
Explore more of the platform
Every product shares the same data, security, and integrations. Add one and it’s already connected.
Messaging & Court Reminders
Behavioral, multi-channel reminders that cut failure-to-appear rates and keep every case moving.
Learn moreAI Chatbots & Voice
Answer the public 24/7 across chat, voice, email, and text, in 100+ languages, without adding staff.
Learn moreWeb Portals
Branded self-service portals for case info, documents, payments, files, and check-ins.
Learn more
FAQ
Case Management questions, answered
Can eCourtDate be our case management system?
Can we connect eCourtDate to systems we already have?
Will we lose our case history if we modernize?
See Case Management in action
Get a demo tailored to your agency: the product, the integrations, and the security in one session.