Carrier Registration

Last updated: January 1, 2026

eCourtDate is an approved Campaign Service Provider with The Campaign Registry. Carrier registration keeps your agency's text messages deliverable and reduces the chance of court reminders being filtered as spam.

What is carrier registration

Carrier registration requirements were created in 2021 following passage of the Stopping Bad Robocalls Act. Mobile service providers now require every entity that sends SMS messages to self-register with The Campaign Registry. Carrier campaign requirements are subject to change at any time.

What is The Campaign Registry

The Campaign Registry (TCR) is the sole entity authorized by mobile network operators to maintain a database of approved SMS campaigns. Interfacing directly with the mobile network operators, TCR maintains a database of approved campaigns, allowing mobile network operators to better filter messages sent as part of any given campaign, as well as the associated entity.

Registration requirements

The following information is required to register:

  • Employer Identification Number (EIN)
  • Legal entity name
  • Contact person
  • Physical address
  • Website

Carrier restrictions

Carrier limits

Throughput depends on your campaign level:

  • Low Volume: 75 SMS per minute, 50 MMS per minute, 2,000 daily limit
  • Standard: 4,500 SMS per minute, 2,400 MMS per minute, uncapped daily limit

Registration fees

All registered campaigns must be by verifiable government entities.

  • Low Volume campaign: $120 yearly
  • Standard campaign: $250 yearly

At least one registered campaign is required per customer. Multiple campaigns can be registered for customers with high-volume or time-sensitive messaging requirements.

Approved use cases

  • 2FA: Any one-time passcode, authentication, or verification.
  • Account notifications: Standard notifications for account holders.
  • Customer care: Interactions including account management and support.
  • Delivery notifications: Status of delivery of a product or service.
  • Fraud alert messaging: Notifications about potentially fraudulent activity on an account.
  • Low volume mixed: Multiple use cases with very low messaging throughput.
  • Mixed: Any messaging campaign containing 2 to 5 standard use cases.
  • Polling and voting: Surveys and polling or voting campaigns in non-political arenas.
  • Public service announcement: Informational messaging to raise awareness about important issues.
  • Security alert: Notification that the security of a system has been compromised and action is needed.
  • Group messaging: Peer-to-peer group messaging with non-exposure of personnel numbers for the organization.
  • Emergency services: Public safety notifications that support public safety and health during natural disasters, armed conflicts, pandemics, and other emergencies.
  • Political messaging: Part of an organized effort to influence the decision-making of a specific group. All campaigns must be verified. A 501(c)(3) should register under the charity class. A 527 organization should register with Campaign Verify to receive a token that can then be input on the registration page.

Throughput

To receive higher throughput, additional vetting by TCR may be required. Third-party vetting providers are organizations approved by The Campaign Registry to vet TCR campaigns. These organizations are Aegis Mobile, WMC Global, and CampaignVerify.

Carrier spam filtering

Carriers may filter messages as spam regardless of campaign registration status. The following may cause a carrier to filter a message as spam:

  • Unbranded shortened links that do not match the customer's domain
  • Links placed at the end of the message
  • ALL CAPS content
  • Special or unrecognized characters
  • Multiple identical or non-personalized messages
  • Testing messages from a live campaign
  • Unusually short or long messages
  • Robotic, misspelled, or grammatically incorrect sentences

What to expect after registration

After submitting the registration form, most campaigns are approved within 3 to 5 business days. Others may take several weeks for approval due to particular use cases or backlog at The Campaign Registry and other third-party entities. To minimize delays, be as accurate and complete as possible in your submission.

Registration involves an automated review of your company information (brand registration), a manual review of your messaging details (campaign registration), and STIR/SHAKEN registration to prevent mislabeling of your calls as spam.

Your application status will display as Pending, Approved, or Rejected. If rejected, verify your details and resubmit or seek help. Once approved, your agency and numbers are registered, helping ensure message delivery and lower the chance of your calls being labeled as spam. Future numbers added will automatically be tied to your registration, and you can track your application's progress in settings.

Best practices to avoid spam blocks

  • Apply for vetting or register for a higher-level campaign.
  • Be detailed in the messaging description section of the registration about exactly how the campaign will be used.
  • Use your official .gov domain.
  • Ensure your contacts are valid.
  • Send a welcome message with an option to opt out, including your agency's name exactly as it is listed on the registration and the keyword STOP.
  • Add a page on your official website explaining your messaging program, and include any phone numbers that are used.
  • Ensure that any phone numbers used in the messages are registered to your campaign.

If approved messages are still marked as spam

Carriers are able to filter messages even after The Campaign Registry approves your campaign. If you are an eCourtDate user, we will notify you immediately if you have been blocked by the carriers and automatically resend failures with an alternate campaign. If you are not an eCourtDate user, contact your messaging gateway to let them know you have been blocked.

Porting numbers to eCourtDate

Port your existing numbers to eCourtDate by completing the appropriate Letter of Agency form: local area code, toll-free number, or shortcode. For help registering or porting numbers, contact us.

For questions about carrier registration and opt-in requirements, see Opt-in Compliance.