Included in every plan

Visitor Management & Check-Ins

Replace the paper sign-in sheet and the crowded lobby. Visitors check in touchlessly by QR, SMS, kiosk, or portal, join a digital waitlist, and get texted when it’s their turn, while staff see live wait-times and queues.

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Court visitor check-in management system showing in-person and touchless QR code sign-in queue

The courthouse lobby is a paper sign-in sheet and a crowded room.

People wait without knowing where they stand, staff manage lines by hand, and a clipboard is the system of record. Visitor Management turns arrival into a digital, touchless flow: check in from your phone, wait anywhere, and get a text when it’s your turn.

What it does

Every capability inside Visitor Management: built in, configurable, and connected to the rest of the platform.

  • Touchless Check-In

    Visitors sign in by QR code, SMS, kiosk, or portal. No clipboard, no shared pen.

  • Digital Waitlists

    Every check-in joins a digital waitlist staff can see and manage in real time.

  • Live Wait-Time Management

    Show live wait-times and route visitors to the right desk, department, or location.

  • Turn Notifications

    Visitors get a text when it’s their turn, so they can wait anywhere, not in a crowded lobby.

  • Self-Service Routing

    Guide visitors to the right place based on why they’re there, in 100+ languages.

  • Check-In Analytics

    Track volume, wait-times, and peak periods to staff the front desk by the data.

Outcomes

Touchless

QR, SMS, kiosk, and portal sign-in

Wait anywhere

Texted when it’s their turn

Live

Real-time queues and wait-times for staff

Visitor Management inherits the whole platform

Security, accessibility, configurability, and language access are not add-ons. Every product runs on the same government-grade foundation.

Security & Compliance

CJIS, FIPS 140-3, AWS GovCloud, SSO, and complete audit trails.

Accessibility

WCAG 2.2 AA, ADA, and Section 508 across every interface.

Configurability

Per-jurisdiction rules, templates, branding, and role-based access.

Language Access

100+ languages with automatic detection on every channel.

Works with what you already run

Visitor Management syncs bi-directionally with your case management system. It connects, it doesn’t replace.

REST API
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Explore more of the platform

Every product shares the same data, security, and integrations. Add one and it’s already connected.

Visitor Management questions, answered

How do visitors check in with eCourtDate?
eCourtDate lets visitors check in touchlessly by QR code, SMS, kiosk, or portal, replacing the paper sign-in sheet and the shared pen. Each check-in joins a digital waitlist staff manage in real time.
Do people still have to wait in a crowded lobby?
No. eCourtDate texts visitors when it is their turn, so they can wait anywhere instead of a packed lobby. Live wait-times let staff route each person to the right desk, department, or location.
Can eCourtDate route visitors who speak other languages?
Yes. eCourtDate guides visitors to the right place based on why they came, in 100+ languages. Check-in analytics track volume, wait-times, and peak periods so you can staff the front desk by the data.
Can eCourtDate visitor check-ins connect to the rest of our operations?
Yes. eCourtDate visitor management shares data with the systems you keep by REST API and runs on the same platform as your messaging, scheduling, and client records. Start with what you need, connect what you have, and replace what no longer works.

See Visitor Management in action

Get a demo tailored to your agency: the product, the integrations, and the security in one session.

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