Platform/Serve & Supervise
Victim & Witness Services
Meet notification mandates and keep victims informed: automated rights notifications, case-status and hearing updates, and offender-status alerts, delivered in each person’s preferred language and channel.
The problem
Keeping victims informed is mandated, and impossible to do manually at scale.
Marsy’s Law and VOCA-funded programs require timely, documented notice of rights, hearings, and offender status. Doing that by phone, for every victim, on every case, is more than any office can sustain. Automation makes notification complete, timely, and auditable.
What it does
Every capability inside Victim & Witness Services: built in, configurable, and connected to the rest of the platform.
Rights Notifications
Automated delivery of victim rights information at each stage of the case.
Case Status Updates
Real-time notifications when status changes, hearings are scheduled, or dispositions are entered.
Offender Status Alerts
Automatic notification when an offender’s custody status changes.
Two-Way Communication
Victims can confirm, ask questions, and reach services through their preferred channel.
Restitution Visibility
Surface restitution status and payment notifications to the people owed.
Language & Channel Choice
Every message in the victim’s preferred language, over SMS, email, or voice.
Outcomes
100%
Victim notification compliance
Timely
Rights and status delivered automatically
Documented
Auditable record of every notice
Built into every product
Victim & Witness Services inherits the whole platform
Security, accessibility, configurability, and language access are not add-ons. Every product runs on the same government-grade foundation.
Security & Compliance
CJIS, FIPS 140-3, AWS GovCloud, SSO, and complete audit trails.
Accessibility
WCAG 2.2 AA, ADA, and Section 508 across every interface.
Configurability
Per-jurisdiction rules, templates, branding, and role-based access.
Language Access
100+ languages with automatic detection on every channel.
Connects to your systems
Works with what you already run
Victim & Witness Services syncs bi-directionally with your case management system. It connects, it doesn’t replace.
Explore more of the platform
Every product shares the same data, security, and integrations. Add one and it’s already connected.
Community Supervision
Monitor pretrial and probation clients with risk scoring, geo check-ins, and automated alerts.
Learn moreRisk Assessments
Validated pretrial instruments plus eCourtDate’s own predictive risk scoring, connected to the decision, supervision, and reminders.
Learn moreCase Management
One modern record for every case, shared across communications, filings, payments, and supervision.
Learn more
See Victim & Witness Services in action
Get a demo tailored to your agency: the product, the integrations, and the security in one session.