Evidence, not guesswork, for justice operations
Our research program helps justice agencies make data-driven decisions that improve outcomes for staff, clients, and the community. Apply behavioral science and rigorous testing to your own operations, benchmark against comparable agencies, and prove what works.
Turn your operational data into evidence
Funded by grants and private sources, the program brings academic rigor to the day-to-day data your agency already produces.
Dashboard analytics
Build best practices from your agency’s own data and performance metrics, and use those insights to drive more informed decisions across your operation.
Comparable jurisdictions
Opt in to anonymously share non-sensitive data and benchmark your statistics against comparable agencies. Sensitive information is never shared.
Academic research
Collaborate with institutions and experts on rigorous, data-driven studies that produce insights and practices you can apply in the real world.
Rigorous methods, applied to real caseloads
We use proven, evidence-based techniques to evaluate which strategies improve engagement, reduce failure to appear (FTA), and strengthen outcomes.
Randomized control trials
Test communication and operational strategies with RCTs. Apply rigorous methods to measure what actually changes outcomes, then refine.
A/B and split testing
Compare message formats, delivery times, and channels to find the approaches that engage people and reduce missed court dates.
Control and experimental groups
Measure performance differences between groups and gather actionable metrics for each strategy you evaluate.
Behavioral insights
Analyze engagement, delivery, response, and appearance data to surface trends and high-risk patterns, anonymized to protect privacy.
Track the metrics that matter, in real time
Organize, filter, and visualize data against your own criteria, from first message to final disposition.
Messaging
- Total messages
- Delivered
- Opened
- Failed
Engagement
- Clients
- Self-enrolls
- Contacts
- Opt-outs
Appearance
- FTA events
- FTA rate
- Reached events
- Unreached events
Payments
- Total payments
- Processing time
- Failure rate
- Refund / chargeback rate
Cases
- Total cases
- Disposition speed
- Clearance rates
- Case severity
Working alongside the field's research leaders
We collaborate with established institutions to advance research and innovation in the justice system.
Crime and Justice Institute
The Crime and Justice Institute bridges research and practice with data-driven work that improves adult and youth justice systems.
Visit Crime and Justice Instituteideas42
ideas42 is a nonprofit that applies behavioral science, the study of how people make decisions in the real world, to create a more equitable world.
Visit ideas42What a research partnership includes
Partner with eCourtDate to make decisions backed by data and improve outcomes for staff, clients, and the community.
- Real-time data analytics and dashboards
- Conversion of historical data to establish your baseline metrics
- A consultation with our research team to design a custom research plan
See the analytics behind the program in AI Analytics and Data Dashboards, or read the failure to appear impact research.
Build your research program
Get a demo and a consultation with our research team to design a study tailored to your agency.