Platform/Communicate
Self-Service Web Portals
Give the public and stakeholders secure, branded, mobile-first access to case information, documents, payments, files, and check-ins, reducing front-counter traffic and phone calls.
The problem
Every routine request that comes to the counter is one your portal could have handled.
People want to look up a date, pay a fine, complete a form, or check in without standing in line or waiting on hold. Without a unified self-service portal, that work falls back on staff, and the public experiences the court as harder to access than it needs to be.
What it does
Every capability inside Web Portals: built in, configurable, and connected to the rest of the platform.
Case Lookup
View upcoming dates, case details, and required actions in one secure place.
Files & Documents
Public and private document libraries clients can browse, download from, and upload to.
Pay via GovPayPlan
Surface balances in the portal and link to GovPayPlan to pay fines, fees, and restitution online or in person.
Identity Verification
One-time-password login plus optional geolocation and selfie verification on visits and check-ins.
Custom Branding & Domains
Match your agency’s identity on your own domain with SSL. The portal looks like you, not us.
Outcomes
24/7
Self-service access for the public
↓
Counter visits and phone calls
Any device
Mobile-first, no app download
Built into every product
Web Portals inherits the whole platform
Security, accessibility, configurability, and language access are not add-ons. Every product runs on the same government-grade foundation.
Security & Compliance
CJIS, FIPS 140-3, AWS GovCloud, SSO, and complete audit trails.
Accessibility
WCAG 2.2 AA, ADA, and Section 508 across every interface.
Configurability
Per-jurisdiction rules, templates, branding, and role-based access.
Language Access
100+ languages with automatic detection on every channel.
Connects to your systems
Works with what you already run
Web Portals syncs bi-directionally with your case management system. It connects, it doesn’t replace.
Explore more of the platform
Every product shares the same data, security, and integrations. Add one and it’s already connected.
Messaging & Court Reminders
Behavioral, multi-channel reminders that cut failure-to-appear rates and keep every case moving.
Learn moreAI Chatbots & Voice
Answer the public 24/7 across chat, voice, email, and text, in 100+ languages, without adding staff.
Learn moreClient Management
One record for every person you serve: profiles, photos, tasks, and a self-service client portal.
Learn more
See Web Portals in action
Get a demo tailored to your agency: the product, the integrations, and the security in one session.