Local Phone Numbers

A local phone number is a standard 10 digit phone number with an area code of your choice. The phone number is registered in your organization's name and can be ported to any third-party provider in the future.

Texts from a local phone number have the highest deliverability rates vs. toll-free or shortcodes. We recommend the majority of use cases to use a local phone number.

Every agency requires at least one phone number in order to schedule messages.

Every plan provides the first local phone number for free.

Top reasons to need more than one local phone number:

  • More than one agency
  • Desire more control over inbound settings
  • Create custom inbound workflows
  • Assign a phone number per officer
  • More than 1,000 messages per day